Privacy Policy

Last Updated: June 1, 2024

At LowlandField ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your personal information when you visit our website at lowlandfield.sbs (the "Website"), interact with us, or use our services.

Please read this privacy policy carefully to understand our policies and practices regarding your personal data. By accessing or using our Website, you agree to this privacy policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Fill out a contact form
• Submit artwork or content
• Participate in surveys, contests, or promotions
• Comment on articles or posts
• Purchase products or services

This information may include:

• Contact information (such as name, email address, phone number, and mailing address)
• Account login credentials
• Billing and payment information
• Profile information (such as profile pictures, artist biographies, or social media handles)
• Communication preferences
• Content you submit (such as comments, reviews, or artistic works)
• Any other information you choose to provide

1.2 Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and your interaction with our Website, including:

• Device information (such as your IP address, browser type, operating system, and device type)
• Usage data (such as pages visited, time spent on the Website, referring websites, and click-through data)
• Location information (such as general geographic location based on your IP address)
• Cookie and tracking technology data (as explained in our Cookie Policy section below)

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you interact with our content or connect your social media accounts to our services
• Business partners, such as art organizations, galleries, or educational institutions
• Payment processors and financial service providers
• Analytics providers and advertising networks

2. How We Use Your Information

We use the information we collect for various purposes, including to:

2.1 Provide and Manage Our Services

• Create and manage your account
• Process and fulfill your transactions
• Deliver content, products, and services you request
• Communicate with you about your account, purchases, or inquiries
• Provide customer support and respond to your questions

2.2 Improve and Develop Our Website and Services

• Analyze usage patterns and trends
• Test and develop new features and functionality
• Monitor and improve the performance and security of our Website
• Diagnose and fix technical issues

2.3 Personalize Your Experience

• Tailor content based on your interests and preferences
• Recommend articles, artwork, or products that might interest you
• Customize your browsing experience
• Remember your preferences and settings

2.4 Marketing and Communications

• Send newsletters, updates, and promotional materials
• Inform you about events, contests, or opportunities
• Process and administer contests, surveys, or other promotional activities
• Deliver targeted advertisements

2.5 Legal and Security Purposes

• Comply with legal obligations
• Enforce our terms of service and other policies
• Protect against, investigate, and prevent potentially fraudulent, unauthorized, or illegal activities
• Secure our Website and protect the rights, property, or safety of our users, staff, or others

3. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website.

3.1 Types of Cookies We Use

• Essential cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

3.2 Cookie Management

You can control and manage cookies in various ways. You can:

• Adjust your browser settings to refuse cookies or alert you when cookies are being sent
• Delete cookies that are already stored on your device
• Use our cookie consent banner to customize your cookie preferences

Please note that disabling certain cookies may impact your experience on our Website, as some features may not function properly.

4. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Web hosting and cloud services providers
• Payment processors and financial institutions
• Customer service and support providers
• Marketing and analytics partners
• IT and system administration services
• Email delivery services

These service providers are only permitted to use your information to provide services to us and are required to maintain the confidentiality of your information.

4.2 Business Partners

We may share information with our business partners, such as art galleries, educational institutions, or event organizers, when necessary to provide our services or when you have given your consent.

4.3 Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or the use of your personal information.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data
• Secure networks and servers
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable considering our legal position (such as for statute of limitations, litigation, or regulatory investigations)

When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 Access and Information

You may have the right to request information about what personal data we process about you and to receive a copy of your personal data.

7.2 Correction

You may have the right to request that we correct inaccurate or incomplete personal information about you.

7.3 Deletion

You may have the right to request that we delete your personal information in certain circumstances.

7.4 Restriction

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

7.5 Data Portability

You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

7.6 Objection

You may have the right to object to the processing of your personal information in certain circumstances.

7.7 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Our Website is operated in the United Kingdom. If you are located outside of the UK, please be aware that the information we collect may be transferred to, stored, and processed in the UK and other countries where our servers, service providers, or partners are located.

By using our Website or providing us with your information, you consent to this transfer, storage, and processing. We will take appropriate measures to ensure that your personal information remains protected in accordance with this privacy policy and applicable data protection laws.

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

10. Third-Party Links

Our Website may contain links to third-party websites, applications, or services that are not operated or controlled by us. This privacy policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit or use.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

If we make material changes to this policy, we may notify you by email or by posting a notice on our Website prior to the changes becoming effective.

12. Contact Us

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.